Privacy Policy

How we use your information
The job of ensuring your confidentiality online is taken seriously. When you make a reservation with US Military Hotels, only the information required for the express purpose of placing and confirming your reservation is used and provided to our suppliers. Your information is only used to exclusively manage your reservation, itinerary and for accounting purposes.

Storage of personal data
All Personal Data is both transmitted via encrypted message (Secured Socket Layer (SSL)) and then stored in a secure database.

The privacy of the information you submit to us while making travel arrangements is guaranteed. Your information remains private, confidential and secure, will not be sold or otherwise released to any third party.

Special Offers and Updates From US Military Hotels
We send all new customers a welcoming email which verifies their reservation and includes contact information for modifications and cancellations.

If you wish to subscribe to the US Military Hotels newsletter, we ask for basic contact information such as name and email address. Out of respect for your privacy we provide a way to opt-out of these emails if you should change your mind about receiving them. We try not be obnoxious about sending out emails. We only send them out if we really have a deal not just to spam you.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send customers with current reservations an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature and will alert you to what to do if you have issues with your reservations.

Customer Service
We communicate with customers on a regular basis to provide requested services and in order to provide information relating to their account. We reply via email, fax or phone, in accordance with the customer's wishes.